Shipping policy
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout and may vary based on your location and order weight.
Free Shipping:
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We offer free standard shipping on orders over $150 within Canada.
Estimated Delivery Times:
Canada:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
United States:
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Standard Shipping: 5–12 business days
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Express Shipping: 2–5 business days
International:
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Delivery times vary depending on destination and customs processing.
Please note: Delivery times are estimates and cannot be guaranteed. Customs delays may occur for international shipments.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package until it arrives at your address.
Shipping Restrictions
We currently ship to all Canadian provinces, the United States, and select international countries.
Some items may have shipping restrictions due to size, weight, or hazardous materials.
Lost or Damaged Items
Lumera Wear is not responsible for packages lost or damaged during transit.
If your order arrives damaged or goes missing, please contact us at lumerawear@gmail.com within 7 days of delivery so we can assist.
Local Pickup (Optional)
We offer local pickup in Calgary for customers who prefer to collect their orders directly.